Description
xAbout this item
- [Lightning-Fast Charging] With the HITTROAD electric bike, charge for just 15 minutes and enjoy up to 7 miles of cruising. Fully recharge the 13AH (468Wh) battery in just 4 hours using 2A fast charging - perfect for recharging during a short break or before your next adventure.
- [Unbeatable Motor Performance] The HITTROAD electric bike boasts a 350W motor that can power the bike to top speeds of 20mph. Engineered for rugged terrain, the motor is built to avoid overheating and ensures smooth rides, even on the toughest surfaces like sand, gravel, and steep hills.
- [Ergonomic and Safe Design] The electric bike is designed with a front fork that provides a smooth and comfortable ride, and mechanical disc brakes that deliver optimal durability and safety. The front and rear fenders protect your tires from rain and snow, keeping you dry and safe.
- [Versatile Speed and Range] With a range of 26-46 miles and a top speed of 20mph on full battery and pedal assist level 3, the HITTROAD electric bike can bear a load capacity of 309 pounds, making it ideal for riders of all sizes and abilities.
- [Optimized Riding Experience] Enjoy a more comfortable ride with 26-inch wheels, Shimano 21-speed to tackle steep hills, and an LCD display for easy tracking. The adjustable stem allows the handlebar to be positioned up to 50 degrees back and forth, reducing pain and improving your body position for an unparalleled riding experience.
Shipping & Return
xShipping & Returns
📦 Shipping
We offer standard shipping to customers in the United States.
Orders are typically processed within 1–2 business days. Once your order ships, you’ll receive a confirmation email from service@gempuff.com with tracking details.
Please note that tracking information may take up to 24 hours to activate and 24–48 hours to update after shipment.
All orders are shipped from our U.S. warehouse, located in Boerne , Texas. We work with trusted international logistics partners and local carriers, such as FedEx or UPS, to ensure quick and reliable delivery.
Estimated delivery time is 3–7 business days, excluding processing time and customs clearance.
🔄 Returns & Refunds
We accept returns within 30 days of delivery.
To be eligible for a return, items must be unused and in their original condition. All returns must be authorized in advance. Please contact us at service@gempuff.com to request a Return Authorization (RMA) before sending any item back.
Return shipping instructions and the correct return address will be provided after approval. Unauthorized returns may not be accepted.
For full details, please review our Return & Refund Policy.
📍 Order Cancellation
Orders may be canceled before shipment. If you contact us within 24 hours of purchase, we’ll do our best to stop processing. Once an order has shipped, it can no longer be canceled.
🧾 Taxes & Fees
Prices displayed on our website include the product price only.
No additional fees are charged at checkout other than applicable taxes (if any).
📞 Customer Support
Email: service@gempuff.com
Hours: Monday–Friday, 8:00 AM – 6:00 PM (Eastern Standard Time)
- Choosing a selection results in a full page refresh.