Description
xKey Specifications/ Special Features:
20*4.0inch Fat Tires Electric Mountain Bike 500-1000W Motor 15Ah*2PCS Batteries Electric Bicycles
| Place of Origin | China | Model Number | FNA- V8pro |
|---|---|---|---|
| Gears | 7 Speed | Range per Power | 35- 65 km |
| Frame Material | Aluminum Alloy | Wheel Size | 20*4.0 |
| Max Speed | 50Km/h | Voltage | 48V |
| Power Supply | Lithium Battery | Braking System | F/R:DISC BRAKE |
| Charging Time | 4-8 hours | Motor position | Rear Hub Motor |
| Smart Type | Sensor, Electronic | Battery Capacity | 15AH |
| Motor Power | 48V / 500W Brushless Motor | Battery Position | Front post |
| Derailleur | 7 Speed | Fork | Suspension Fork |
| Light | LED Light | Controller | 48V Intelligent Brushless |
| Colors | 2 Colors - Black, Brown | Display | LCD Display |
| Logo | Customized Logo is acceptable | Packing Size | 145*30*90CM |
Shipping & Return
xShipping & Returns
📦 Shipping
We offer standard shipping to customers in the United States.
Orders are typically processed within 1–2 business days. Once your order ships, you’ll receive a confirmation email from service@gempuff.com with tracking details.
Please note that tracking information may take up to 24 hours to activate and 24–48 hours to update after shipment.
All orders are shipped from our U.S. warehouse, located in Boerne , Texas. We work with trusted international logistics partners and local carriers, such as FedEx or UPS, to ensure quick and reliable delivery.
Estimated delivery time is 3–7 business days, excluding processing time and customs clearance.
🔄 Returns & Refunds
We accept returns within 30 days of delivery.
To be eligible for a return, items must be unused and in their original condition. All returns must be authorized in advance. Please contact us at service@gempuff.com to request a Return Authorization (RMA) before sending any item back.
Return shipping instructions and the correct return address will be provided after approval. Unauthorized returns may not be accepted.
For full details, please review our Return & Refund Policy.
📍 Order Cancellation
Orders may be canceled before shipment. If you contact us within 24 hours of purchase, we’ll do our best to stop processing. Once an order has shipped, it can no longer be canceled.
🧾 Taxes & Fees
Prices displayed on our website include the product price only.
No additional fees are charged at checkout other than applicable taxes (if any).
📞 Customer Support
Email: service@gempuff.com
Hours: Monday–Friday, 8:00 AM – 6:00 PM (Eastern Standard Time)
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