Description
xBullet Points
- 330 lb Load Capacity: Three-wheel electric bike design provides added stability with a sturdy frame that supports up to 330 lb, suitable for adult riders and daily outdoor transportation.
- 7-Speed Gear System: Equipped with a 7-speed rear derailleur and grip-twist shifters, allowing riders to adjust speed settings for different riding conditions and terrain.
- 250W Brushless Motor: Features a 250W brushless motor with a maximum speed of up to 18 mph. Pedal-assist and manual riding modes provide flexible riding options.
- 36V 10Ah Removable Battery: Includes a removable 36V/10Ah lithium battery for convenient charging. The battery requires approximately 5–6 hours to fully charge.
- Electric Tricycle Range: Provides an estimated riding range of 40–50 miles per charge depending on rider weight, terrain, speed, and riding mode.
Product Attributes
| Attribute | Details |
|---|---|
| Product Type | Electric Tricycle |
| Vehicle Type | 3-Wheel Electric Bike |
| Motor Type | Brushless Motor |
| Motor Power | 250W |
| Maximum Speed | Up to 18 mph |
| Battery Type | Lithium Battery |
| Battery Voltage | 36V |
| Battery Capacity | 10Ah |
| Charging Time | Approx. 5–6 Hours |
| Estimated Range | 40–50 Miles per Charge |
| Gear System | 7-Speed Rear Derailleur |
| Maximum Load Capacity | 330 lb |
| Riding Modes | Electric Assist / Pedal Mode |
Shipping & Return
xShipping & Returns
📦 Shipping
We offer standard shipping to customers in the United States.
Orders are typically processed within 1–2 business days. Once your order ships, you’ll receive a confirmation email from service@gempuff.com with tracking details.
Please note that tracking information may take up to 24 hours to activate and 24–48 hours to update after shipment.
All orders are shipped from our U.S. warehouse, located in Boerne , Texas. We work with trusted international logistics partners and local carriers, such as FedEx or UPS, to ensure quick and reliable delivery.
Estimated delivery time is 3–7 business days, excluding processing time and customs clearance.
🔄 Returns & Refunds
We accept returns within 30 days of delivery.
To be eligible for a return, items must be unused and in their original condition. All returns must be authorized in advance. Please contact us at service@gempuff.com to request a Return Authorization (RMA) before sending any item back.
Return shipping instructions and the correct return address will be provided after approval. Unauthorized returns may not be accepted.
For full details, please review our Return & Refund Policy.
📍 Order Cancellation
Orders may be canceled before shipment. If you contact us within 24 hours of purchase, we’ll do our best to stop processing. Once an order has shipped, it can no longer be canceled.
🧾 Taxes & Fees
Prices displayed on our website include the product price only.
No additional fees are charged at checkout other than applicable taxes (if any).
📞 Customer Support
Email: service@gempuff.com
Hours: Monday–Friday, 8:00 AM – 6:00 PM (Eastern Standard Time)
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